Reference
Environment URLs Reference
Complete reference for Licentra server URLs across different environments. Use the appropriate URL based on your NetSuite environment and requirements.
Environment Overview
Licentra provides different server environments for various use cases:
- Production - Live, production-ready environment
- Development - Testing and development environment
Production Environment
Primary Production URL
Code
Use Cases
- Live NetSuite instances with real data
- Production license enforcement
- Customer-facing applications
- 24/7 availability requirements
Characteristics
- High availability - 99.9% uptime SLA
- Production-grade security - Enterprise security measures
- Real-time processing - Immediate license validation
- Full feature set - All Licentra capabilities available
Development Environment
Development/Sandbox URL
Code
Use Cases
- NetSuite sandbox instances
- Testing and development
- Proof of concept implementations
- Training and demos
Characteristics
- Test data - Non-production license information
- Development features - Additional debugging capabilities
- Flexible configuration - Easy environment switching
- Lower SLA - May have maintenance windows
URL Configuration Guide
NetSuite Configuration
In your Licentra Config record, set the License Server URL field to the appropriate environment URL:
| Environment | License Server URL |
|---|---|
| Production | https://licentra.api.bringitproducts.com |
| Development | https://beta.licentra.api.bringitproducts.com |
| Custom | Contact your administrator |
Configuration Steps
- Navigate to:
Setup > Company > Licentra Config - Edit your configuration record
- Update License Server URL field
- Save the configuration
- Test the connection using License Viewer
URL Validation
Environment Switching
When to Switch Environments
| Scenario | From | To | Reason |
|---|---|---|---|
| Go Live | Development | Production | Launch to production |
| Testing | Production | Development | Test new features |
| Maintenance | Production | Development | Avoid production issues |
| Training | Production | Development | Safe training environment |
Switching Process
- Update License Server URL in Licentra Config record
- Save configuration
- Test connection in License Viewer
- Verify license data is appropriate for environment
- Update team about environment change
Security Considerations
HTTPS Requirements
- All URLs use HTTPS - Secure communication required
- Certificate validation - Ensures server authenticity
- Encrypted data - All API communication is encrypted
Network Access
- Outbound HTTPS (443) - Required for API communication
- Firewall configuration - Allow connections to Licentra servers
- Proxy settings - Configure if using corporate proxy
Authentication
- Client ID - Environment-specific credentials
- License Secret - Secure authentication token
- API access - Controlled by Licentra administrators
Environment Comparison
| Feature | Production | Development |
|---|---|---|
| Availability | 99.9% SLA | Best effort |
| Data | Live production | Test data |
| Performance | Optimized | Standard |
| Security | Enterprise | Standard |
| Support | Priority | Standard |
| Updates | Scheduled | Frequent |
| Backup | Real-time | Periodic |
Troubleshooting URL Issues
Common Problems
| Issue | Symptoms | Solution |
|---|---|---|
| Invalid URL | Configuration error | Verify URL format and spelling |
| Connection timeout | Network issue | Check firewall and network connectivity |
| SSL errors | Certificate issues | Verify HTTPS and certificate validity |
| 404 errors | Wrong environment | Confirm correct environment URL |
| Authentication errors | Credential issues | Verify Client ID and License Secret |
Diagnostic Steps
- Test URL accessibility from your network
- Verify URL format - Must be valid HTTPS
- Check firewall rules - Allow outbound HTTPS
- Confirm credentials - Valid for selected environment
- Contact support - If issues persist
Getting Help
Environment-Specific Support
- Production issues: Contact BringIT support immediately
- Development issues: Check documentation first, then contact support
- Custom environments: Contact your Licentra administrator
Contact Information
- Technical Support: licentra@bringitproducts.com
- Licentra Administrator: Your organization's Licentra admin
- NetSuite Support: For NetSuite-specific issues
Related Documentation
- Configuration Fields - Complete field reference
- API Secrets - Managing authentication credentials
- Common Issues - Troubleshooting guide
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